Falah

Effective September 10, 2026

Privacy policy

Falah is operated by Innosolve Business Solutions.

Information and purpose

Falah accesses connected account information only with authorization. Depending on the features you enable, this includes your account identity, email messages and associated metadata, and calendar event details.

We use this information to display your email and calendar, provide requested summaries and suggestions, and carry out actions you confirm. Falah stores authorization credentials, settings, saved tasks and AI results, pending or past action records, and limited operational records. Some saved information may include content derived from connected accounts. Tasks are also cached in your browser.

Processing and protection

Account content used by AI features is processed in our private computing environment, not sent to an external AI service. We do not sell Google user data, use it for advertising, or use it to train general-purpose AI models. Requested messages and calendar changes are transmitted to the connected provider and, where applicable, the recipients you select. Access is limited to authorized users and necessary service operations.

We use access controls and encrypted server-side credential and app-state storage. Encrypted recovery backups are also stored with a cloud storage provider. Browser task storage is separate from server-side encryption. No system can guarantee absolute security.

Disconnecting and deletion

You can revoke Google access through your Google Account settings. Disconnecting does not automatically erase saved app information, browser copies, or existing backups, and does not delete your original Gmail messages or calendar events. Falah currently has no fixed automatic deletion schedule for these retained records and backups. To request deletion, contact info@innosolvesolutions.com. We will review the request and explain the applicable deletion steps, including backup handling and any legally required retention.

Falah follows the Google API Services User Data Policy, including its Limited Use requirements.